Privacy Policy

This Privacy Policy explains how Passive E-Commerce (“we”, “us”) collects, uses and protects information when you visit passiveecommerce.com, submit a form, or respond to our advertising, including lead forms on Facebook and Instagram.

Information we collect

• Contact details you provide, such as your name, email address and phone number, when you request a call, book a time or download our free guide.
• Information about your goals, budget and interest in our programs.
• Technical data such as browser type, pages visited and referring source, collected through cookies and similar tools including the Meta Pixel, Google Analytics and Microsoft Clarity, which records how visitors scroll and click on our pages (text typed into forms is masked).

How we use your information

• To contact you about your enquiry by phone, SMS, email or messaging apps.
• To schedule and conduct strategy calls and deliver services you sign up for.
• To measure and improve our advertising and website.
• To comply with legal obligations.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate our business, such as our website host (Vercel), email delivery (Resend and Google), call scheduling (Calendly), analytics (Google Analytics and Microsoft Clarity) and advertising platforms (Meta), under obligations to protect it, or where required by law. Mobile numbers and text message consent are never shared with third parties for their own marketing.

Communications and opt-out

By submitting your details you agree that we may contact you about your enquiry. You can opt out at any time by replying STOP to text messages, using the unsubscribe link in emails, or contacting us at hello@passiveecommerce.com.

Cookies

We use cookies and pixels to understand website traffic and the performance of our ads. You can control cookies through your browser settings, adjust ad preferences in your Meta account settings, and opt out of Google Analytics with Google's browser add-on. Microsoft's privacy statement explains how Clarity handles data.

Data retention and security

We keep personal information only as long as needed for the purposes above and use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information. To make a request, email hello@passiveecommerce.com.

Contact

Questions about this policy can be sent to hello@passiveecommerce.com.